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Answered Questions (FAQ)

If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

Priority support for clients

If you can't find the answer on our website then please contact us.

Version history

A history of the various updates and improvements throughout the years

How it makes YOU rock in Excel

These short tutorials show you how to benefit from the tools in ASAP Utilities and are guaranteed to save you time and speed up your work in Excel.

User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of our excel add-in

Uninstall

How to (temporary) uninstall ASAP Utilities.

Bug report

If you have found a bug first make sure you are using the most recent version. If that is the case go to our bug-report page

Debug information

In some cases you will be asked by our support-team to turn on the debug-mode to help solve specific problems.

Links

Links to interesting websites

Excel Books

The best books on Excel. Whether you want to learn Excel, write better formula's, learn how to use macros or write professionals applications in Excel these are the best books

Will I get an invoice/receipt? (Yes)

Published: June 26, 2007 (latest revision Februari 7, 2020)
reference id: QA0148

Question

Where can I get a (copy of the) receipt of my purchase?

Answer, immediately via email

A link to download the receipt with all the legal information (including possible tax/vat) is available after you have placed your order.
In addition, you will also receive the invoice/receipt in your mailbox as a PDF document.

How to get a copy in case you lost your receipt

In case you have misplaced your license, you can get a copy here:
https://www.mycommerce.com/shopper-support/

Description that appears on your creditcard bill

If you've chosen to pay via credit card then please remember the charge will appear on your bill from "DRI*ASAP UTILITIES" (from MyCommerce/Digital River).

Purchase process walk-through

We've made a demonstration of the purchase process.






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