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If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

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Version history

A history of the various updates and improvements throughout the years

How it makes YOU rock in Excel

These short tutorials show you how to benefit from the tools in ASAP Utilities and are guaranteed to save you time and speed up your work in Excel.

User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of our excel add-in

Uninstall

How to (temporary) uninstall ASAP Utilities.

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If you have found a bug first make sure you are using the most recent version. If that is the case go to our bug-report page

Debug information

In some cases you will be asked by our support-team to turn on the debug-mode to help solve specific problems.

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This is an old article that has been archived.

User Guide PDF error with old version of Acrobat Reader: Damaged file

Published: Januari 28, 2008 (latest revision May 15, 2017)
reference id: QA0175
This is an old article that has been archived.

Question

When I try to open the User Guide PDF document I get an error:
"There was an error opening this document. The file is damaged and could not be repaired."
Old version Adobe Acrobat: Error damaged document

I also get the error when I click on the User Guide options from the ASAP Utilities Excel menu.

Answer

The problem lies within the use of an old version of Adobe Acrobat Reader.
We have been able to reproduce this error with Acrobat Reader 5, which dates from 2001. Upgrading to a new version solved the problem.

Please upgrade to the latest version of Adobe Acrobat Reader.
http://www.adobe.com/products/acrobat/readstep2.html






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