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Answered Questions (FAQ)

If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

Priority support for clients

If you can't find the answer on our website then please contact us.

Version history

A history of the various updates and improvements throughout the years

How it makes YOU rock in Excel

These short tutorials show you how to benefit from the tools in ASAP Utilities and are guaranteed to save you time and speed up your work in Excel.

User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of our excel add-in

Uninstall

How to (temporary) uninstall ASAP Utilities.

Bug report

If you have found a bug first make sure you are using the most recent version. If that is the case go to our bug-report page

Debug information

In some cases you will be asked by our support-team to turn on the debug-mode to help solve specific problems.

Links

Links to interesting websites

Excel Books

The best books on Excel. Whether you want to learn Excel, write better formula's, learn how to use macros or write professionals applications in Excel these are the best books

Error: "ASAP Utilities.xla" or "ASAP Utilities.xlam" could not be found

Published: December 27, 2006 (latest revision May 11, 2021)
reference id: QA0126

Problem

If you have uninstalled ASAP Utilities but other users also used ASAP Utilities on this same computer, then they might receive the following error when they start Excel:

"C:\Program Files\ASAP Utilities\ASAP Utilities.xla(m)" could not be found. Check the spelling of the file name, and verify that the file location is correct.

If you are trying to open the file from your list of most recently files on the File menu, make sure that the file has not been renamed, moved or deleted".

Solution 1, install ASAP Utilities

Just run the setup again and it will be automatically corrected so that you can use ASAP Utilities again.

Solution 2, remove ASAP Utilities from the add-ins list

Excel 365, 2019, 2016, 2013, 2010 and 2007

  1. When you get the error, click OK.
    Then choose in the Excel menu File (of click the Office button on the top-left in Excel 2007) and choose "Excel options"
  2. Then choose "Add-Ins" and press the "Go..." button to manage the Excel add-ins.
  3. Then clear the checkbox next to ASAP Utilities.
  4. Excel will now ask you if you want to remove ASAP Utilities from the list.
    Answer with yes.
  5. Now close the dialog and restart Excel.
    Excel will now startup without the message that ASAP Utilities could not be found.

Excel 2003, 2002/XP, 2000

  1. When you get the error, click OK.
    Then choose in the Excel menu "Tools", "Add-ins".
  2. Then clear the checkbox next to ASAP Utilities.
  3. Excel will now ask you if you want to remove ASAP Utilities from the list.
    Answer with yes.
  4. Now close the dialog and restart Excel.
    Excel will now startup without the message that ASAP Utilities could not be found.

If you have moved ASAP Utilities to a different folder and you want to use it again, you can now perform the manual installation (start with step 2).

More information

For your information, the per-user setting in the Windows Registry of which add-ins are have active is unfortunately something that - by Windows design - is something that a program cannot access/change during the uninstall. During the uninstall all files on the computer are removed, but we can only remove ASAP Utilities automatically from the add-ins list for the user that runs the uninstall.

How to uninstall ASAP Utilities: Manual uninstall






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