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Answered Questions (FAQ)

If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

Bug report

If you have found a bug then first make sure you are using the most recent version. If that is the case then visit our bug-report section and get in contact so that we can fix it.

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User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of this excel add-in

Contact us

We love to hear your opinion and comments or suggestions. Please get in touch.
This helps us to make ASAP Utilities a better product every time.

We prefer contact by email

Due to the international nature of ASAP Utilities with different languages and time zones we prefer contact by email. We communicate in English and Dutch (native language)
Address: A Must in Every Office BV
Punterweg 20
8042 PB Zwolle
The Netherlands
Website: www.amustineveryoffice.com
Contact person: Bastien Mensink View Bastien Mensink's LinkedIn profile
Telephone: +31 68 154 28 55
Email: bastien@asap-utilities.com
Support support@asap-utilities.com
Our local time: 18:57 PM, Saturday, May 25, 2013 World Clock
Bug report: If you find any errors in ASAP Utilities then please get in touch. Bug report guidelines
Chamber of Commerce: Zwolle 05083992
VAT number: NL.8175.13.954.B01
Social: Twitter.com/ASAPUtilities
Facebook.com/ASAPUtilities

Order status questions?

If you have any questions regarding the purchase of ASAP Utilities, please contact us (see above).
For questions regarding your order(status) you can also contact our e-commerce partner RegNow/MyCommerce directly.
You can phone their 24/7 Customer Service Center at +1-952-646-5331 or toll free from the US and Canada at 1-877-353-7297
Their current local time is 10:57 AM, Saturday, May 25, 2013
The product ID number for ASAP Utilities is 6219-2.
http://www.regnow.com/help.html

Keep your question ASAP Utilities related

We are willing to help you, but we do not answer general Excel questions. We simply don't have the time to. On our website we have several links to other websites where you most likely will find the answer or can ask the question.

You are not the first one facing the problem you are facing

Excel is being used by millions of people for more than a decade. Keep in mind that most likely you are not the first one facing the problem you are facing. On the internet there are newsgroups where people share their problems and solutions. You can search the Excel newsgroups:
http://groups.google.com/advanced_group_search?group:*excel*
If you want to post a question I recommend you to read the following page, "Hints and tips for new posters to the Excel newsgroups (by Chip Pearson)":
www.cpearson.com/excel/newposte.htm
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