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Priority support for clients

If you can't find the answer on our website then please contact us.

Answered Questions (FAQ)

If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

Version history

A history of the various updates and improvements throughout the years

Bug report

If you have found a bug then first make sure you are using the most recent version. If that is the case then visit our bug-report section and get in contact so that we can fix it.

The author

A short story about the author, his background/education, work and passions and how he started creating ASAP Utilities in 1998

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Receive an email as soon as a new version of ASAP Utilities is released

User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of this excel add-in

Contact us

We love to hear your opinion and comments or suggestions. Please get in touch.
This helps us to make ASAP Utilities a better product every time.

We prefer contact by email

Due to the international nature of ASAP Utilities with different languages and time zones we prefer contact by email. We communicate in English and Dutch (native language)
Address: A Must in Every Office BV
Molenweg 242
8012 WT  Zwolle
The Netherlands
Contact person: Bastien Mensink (LinkedIn)
founder/owner and managing director
Email: bastien@asap-utilities.com
Support: support@asap-utilities.com
Our local time: 3:00 AM, Saturday, July 20, 2024 World Clock
Bug report: If have a question that is not addressed in our FAQ then please get in touch.
Bug report guidelines
Chamber of Commerce:  Zwolle 05083992
VAT number: NL.8175.13.954.B01
Social: twitter.com/ASAPUtilities

Priority support for clients

Please include your order number for a fast-track (priority) response.
You'll find your order number the email you received after the purchase or in Excel via ASAP Utilities » Registered version.

Do you need a price quote?

You can choose the "Request Quote" tab on the order form to receive an offical quote in PDF format, or contact us (see above) for personal contact.
You can also find detailed pricing information on our purchase page.

24/7 Customer Service Center for ordering related questions

Logo MyCommerce Share-itYour order is processed by MyCommerce, authorized reseller of ASAP Utilities.
For questions regarding your order or if you need help with the ordering system, please contact our reseller MyCommerce directly.
LanguageContact detailsAvailability
US: +1-800-406-4966 (toll-free)
US: +1-952-646-5022
UK: +44 203-014-5278 / +44 203-014-5279
Available 24/7/365
German: ordersupport.de@mycommerce.com
+49 221-828-293-99
Monday-Friday 09:00-17:30 GMT
Spanish: ordersupport.es@mycommerce.com
+34 902-848-248 / +44 203-014-5279
Monday-Friday 09:00-17:30 GMT
French: ordersupport.fr@mycommerce.com
+33 970-730-262
Monday-Friday 09:00-17:30 GMT
Italian: ordersupport.it@mycommerce.com
+39 694-805-333
Monday-Friday 09:00-17:30 GMT
+351 308-802-695 / +351 308-803-166
Monday-Friday 08:00-18:00 GMT
(There is no Dutch phone support at this moment)
Monday-Friday 09:00-17:30 GMT

Additional information:
  • Your order is processed by MyCommerce, authorized reseller of ASAP Utilities.
  • The MyCommerce Product ID for ASAP Utilities is 300779528.
  • If you choose to pay via credit card then please remember that the charge will appear on your bill from "DRI*ASAP UTILITIES" (from MyCommerce/Digital River) or something similar to "DIGITAL RIVER MYCOMMERCE" in case you use American Express for the payment.
  • MyCommerce Customer Care Center / FAQ

Keep your question ASAP Utilities related

We are willing to help you, but we do not answer general Excel questions. We simply don't have the time to.
Excel is being used by millions of users for almost four decades. Keep in mind that most likely you are not the first one facing the problem you are facing. There are many websites where people share their problems and solutions.
We have included several links to websites about Excel where you most likely will find the answer or can ask the question.

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Empowering Excel Users Worldwide for 25 Years