Upgrades and refunds policyUpgradesWe offer free upgrades for 3 years or until the 8.9 version of ASAP Utilities, whichever is longer. For example, buying version 8.0 will get you free upgrades, at the very least, until version 8.9 is released, whether that is several years away or not. If version 9 is released within 3 years of your purchase you get all upgrades including version 9 free.Upgrade to version 8All existing 7.x customers get 8.x free of charge. You can use the same license details.If you purchased a license in 2016 or earlier, then please contact us for a discount if you want to upgrade to version 8. Upgrade to version 7All existing 5.x customers get 7.x free of charge. You can use the same license details.If you purchased a license in 2012 or earlier, then please contact us for a discount if you want to upgrade to version 8. Version historyYou can view our version history to get an idea on how many times a new version is released and when major version numbers are changed.RefundsBefore purchasing ASAP Utilities, you are strongly encouraged to 'test drive' it using the fully functional 90-day trial version which you can download from our website.In the event you encounter a problem with ASAP Utilities then please contact us for assistance. Your quickest solution is to first consult the FAQ (frequently answered questions) or search our website before contacting us as we may have answered your question already. When requesting a refund, please provide the following information when you contact us:
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