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Answered Questions (FAQ)

If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.

Priority support for clients

If you can't find the answer on our website then please contact us.

Version history

A history of the various updates and improvements throughout the years

How it makes YOU rock in Excel

These short tutorials show you how to benefit from the tools in ASAP Utilities and are guaranteed to save you time and speed up your work in Excel.

User Guide

The ASAP Utilities User Guide is a practical manual that will show you how to get the best out of our excel add-in

Uninstall

How to (temporary) uninstall ASAP Utilities.

Bug report

If you have found a bug first make sure you are using the most recent version. If that is the case go to our bug-report page

Debug information

In some cases you will be asked by our support-team to turn on the debug-mode to help solve specific problems.

Links

Links to interesting websites

Excel Books

The best books on Excel. Whether you want to learn Excel, write better formula's, learn how to use macros or write professionals applications in Excel these are the best books

No malware/no viruses Policy

Published: August 25, 2006 (latest revision October 11, 2024)
reference id: QA0099


ASAP Utilities exists since 1999 and has been and always will be free of any bad stuff such as viruses, adware or spyware. Our primary goal is to help people and contribute to society.

We are the owner and author of ASAP Utilities so we know exactly what we've put in our program, and it's only good stuff. Furthermore, all files available on our website are always thoroughly checked for viruses before being made available.
We have also digitally signed ASAP Utilities. This way you can verify that the program is the original version, coming from us.

Digital Signature - verified Publisher

The ASAP Utilities setup and add-in files are signed with a digital certificate. This signature provides you with the assurance that, what you are about to use, comes from our company and that it has not been tampered with.
The name of our company is A Must in Every Office BV:

Your data is processed locally on your computer without any remote interaction

ASAP Utilities is installed directly on a user's workstation or within a company's network.
It operates locally within your environment, ensuring that your data remains secure and confidential.
What does this mean for you? Essentially, it ensures that all the data you work in Excel with stays right there on your local machine or network — it doesn't get transmitted to us or stored in any external databases. Your information remains entirely under your control, providing an extra layer of security and privacy.

False alerts

In case your anti-virus program reports a virus or spyware in ASAP Utilities (and you have downloaded it from our official homepages), you should either update the anti-virus program or use a better one. We have seen false reports the past years especially from CA Anti-Virus. In these cases the false alert was gone when the latest updates of the anti-virus program were installed. That also applies to AVG version 8 which reports a virus in ASAP Utilities, in AVG version 9 they have corrected that false error.






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